F.A.Q.

I forgot my password, what can I do?

If you have forgotten your password, you can request a new password in the LOG IN area by entering your mail.

How long does my order take to deliver?

Calicanto Bags are handcraft products, it could happen to have some manufacturing delay.
If you didn’t receive your order, please check your shipping address on the order confirmation e-mail.

How long does the shipping take?

You will receive your order after 14 days working days.

How much is the shipping cost?

Delivery is free of charge to all countries open to on-line sale

Wich courier is used for shipment?

Calicanto relies on DHL's experience for all shipments.

How can I return one or more item?

Within 14 days from the date of receipt of the order, all you need to do is contact us at info@calicantoluxuribags.it
The products must be returned intact (without damage or wear and tear), in the original packaging, and with the designated return form inserted inside the box.

Wich countries do you deliver to?

Calicanto deliver to the following countries:
Australia
Brasil
China
Europe
Indonesia
Japan
Malesia
Russia
Singapore
South Korea
Switzerland
United Arab Emirates
Usa